Residents have blasted developers after paying £550,000 to live on a 'desolate' newbuild estate which remains unfinished - five years after people moved in.
Homeowners began moving into brand new modern homes on the multimillion pound Lilly Hay estate in Emstrey, Shropshire, back in 2019.
But they say it has been besieged with problems ever since due to uncompleted work which has left people feeling like they are 'living on a building site.'
Many of the roads and pavements have been left unfinished resulting in massive potholes lining the streets, which are damaging people's cars.
Locals have also reported drainage problems with water flowing into what should have been their 'dream homes' during heavy rainfall.
Lin, 69, who bought her property for £360,000 in 2021, said moving into her dream home had turned 'into a nightmare'
Lin Glover, says not only are the roads and pavements incomplete but grass areas were overgrown, there were issues with the electrics and the estate was 'desolate'
The crumbling pavements mean mums have to walk in the road with pushchairs and have led to children getting injured by falling off bikes.
And the roads have no top layer of asphalt in some parts making them uneven and difficult to navigate.
Lin Glover, says not only are the roads and pavements incomplete but grass areas were overgrown, there were issues with the electrics and the estate was 'desolate.'
Lin, 69, who bought her property for £360,000 in 2021, said moving into her dream home had turned 'into a nightmare.'
She added: 'This is the third new build home I have bought in my life and I've never experienced problems like this.
'I'm nearly 70 and this was meant to my dream home on a dream estate but it has turned into a nightmare.
'I moved here three years ago but some people have been in their houses in phase one since December 2019 so have been here five years, yet the roads and pavements are not finished all these years on.
'Phase two is now nearly finished and they have all their roads and pavements finished but ours have been left like this. Many are incomplete.
Developers Taylor Wimpey has apologised to residents and has said remedial works to complete the roads and pavements are now due to start on August 5
'The worst roads are actually where the first people that moved in live, so it is as if we have all been forgotten.
'We have complained so many times, but nothing is being done.
'There are massive drainage problems flowing into some people's houses and there are two feet deep holes on some of the pavements waiting to have lampposts put in. It's dreadful.
'People are complaining about their cars because of the roads, and as you come into the estate, there are four inches of difference between the road surfaces as well as holes everywhere - everybody is very, very unhappy.
'And the paths are just as bad and some young mums have to push their pushchairs in the road because the pavements are so terrible.
'The roads and paths should have been completed 18 months ago.
'They have marked them up five times but have to be remarked because nobody comes along and does anything.
'It looks desolate. I'm ashamed when people come to visit me here and have to drive onto the estate. It is just dreadful.'
Another resident, who doesn't want to be named, said he and his wife moved in with their two children three years ago.
He said: 'Most patches of roads and pavements are incomplete and residents keep complaining but we have received no updates.
'Cars are breaking, there's a huge dip on one of the roads that is dangerous, and using pushchairs is a big issue for a lot of people - one of the kids fell off their bike not long ago.
'We have made numerous complaints but hear nothing back.'
Developers Taylor Wimpey has apologised to residents and has said remedial works to complete the roads and pavements are now due to start on August 5.
The firm said that the estate was a consortium site with Persimmon Homes and that their previous procedure of completing the roads and pavements at the end of the development has now changed to ensure roads and footpaths were completed as they go along, which is why phase two of the estate has been completed ahead of phase 1.
A spokesperson said: 'We are sorry that the roads and footpaths in some areas of our Lily Hay development have not yet been completed to an acceptable standard.
'We would like to reassure residents that we are working hard to complete the highway remedial works that need to take place.'